The Guest Service Associate is responsible for providing an exceptional level of guest services to all patrons. The GSA checks guests in/out of hotel in a courteous, enthusiastic and efficient manner. Handles money, guest inquiries/complaints, telephones, and computerized (Maestro) registration system, all with attention to detail while providing friendly, efficient and professional services. Guest Services Associates may be required to work the overnight shift on a rotating basis and assist with other duties as requested.
This list of duties is intended to be representative of many of the tasks associated with this role. However, Pursuit and the Glacier Park Collection reserve the right to modify, add, remove, or otherwise change duties at their discretion based on the needs of the business.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
The successful candidate must be willing to relocate to Montana and must be eligible to work in the United States. Pursuit is an Equal Opportunity employer.