Location : Location
    US-MT-Glacier National Park
    Job ID
  • Overview

    Ensures the Company laundry service is run in an organized and efficient manner within a safe and clean environment.  Attains and maintains the required standards of the Company. Assists with other responsibilities as required.


    • Manages (plans, directs, supervises, evaluates, rewards, and disciplines) all tasks performed by laundry personnel.
    • Organizes and develops efficient work schedules while maintaining a clean and efficient workplace.
    • Trains laundry associates in all areas of linen care and quality of the finished product.
    • Monitors progress of daily tasks and fosters a feeling of teamwork among staff.
    • Works closely with Location Managers, Housekeeping, Food & Beverage and drivers to ensure needs are being met.
    • Monitors truck schedules with the various locations to make sure that the needs are satisfied.
    • Retains proper controls on inventory of linen and supplies.
    • Ensures accuracy of hours worked in Time-Force, for payroll department.
    • Works within the budget allowances set by GPI.
    • Makes sure equipment is being maintained in proper operating order.
    • Follows all safety instruction set forth by GPI.
    • Works closely and in a timely manner with People & Culture with regards to staffing, documentation, performance reviews, etc.
    • Performs the function of laundry associate or Driver, when necessary.
    • Enforces and follows all Company policies and regulations.
    • Assists in other departments or with other job duties as requested or necessary.


    This list of duties is intended to be representative of many of the tasks associated with this role.

    However, Pursuit and The Glacier Park Collection reserve the right to modify, add, remove, or

    otherwise change duties at their discretion based on the needs of the business. 


    Ideal Experience 

    • Working knowledge of a commercial laundry operation with at least 2-3 years of management experience required.
    • Must possess ability to communicate effectively both orally and in writing with immediate staff and all levels of management within the Company.
    • Must have ability to organize, motivate and coach a diverse team.
    • Demonstrates a commitment to the quality standards learned during training.
    • Must complete mandatory training provided by Lodging Operations Manager that includes the understanding of HOW-WHAT-WHEN-WHY use of approved/authorized detergents, chemicals and commercial laundry equipment.
    • Must be able to work varied shifts.
    • Must be friendly, outgoing, enthusiastic and courteous in dealing with guests and co-workers.
    • Must be able to lift heavy bundles of linen, sometimes in excess of 50 lbs.
    • Monitors progress to promote efficiency and productivity.
    • Must be able to schedule workload to maintain required distribution needs.
    • Possess ability to train employees in all areas of linen care and quality of the finished product. 

    Critical Competencies

    • Must communicate clearly, both verbally and in writing, with a solid attention to detail.
    • Must bring a keen eye for detail, organization, safety and cleanliness to improve GPC operations
    • Must bring a positive, helpful, team-oriented, “we can do this together” attitude to all aspects of the job that inspires others
    • Must exhibit a real curiosity about the business for GPC and for Pursuit overall
    • Must ask good questions and drill down into details to improve the business
    • Must process information quickly and take initiative to recommend solutions to challenges
    • Must stay cool under pressure by being resilient, adaptable and flexible.


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. The successful candidate must be willing to relocate to Montana and must be eligible to work in the United States.

    Work Environment

    • Commercial laundry operation in a National Park hotel environment.
    • Open assembly line, machine environment.
    • Machines are mostly manual in nature.
    • Machine noise is present from washers, dryers and folders operating at various pitches throughout the day.
    • Area is not climate controlled. Varying degrees of temperature encountered.
    • Detergents/chemicals are present that could create the need for gloves and/or breathing safety devices.
    • Must be able to follow directions and execute tasks as requested.
    • Job requires constant standing, walking, bending, lifting in excess of 50 lbs., carrying, stretching and moving.
    • Non-smoking environment.


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