VIAD

  • HOUSEKEEPING - DORM ATTENDANT (CANADA)

    Location : Location
    CA-AB-Waterton Park
    Job ID
    2018-11468
  • Overview

    Maintains clean & sanitary dormitories for our employees.  Ensures highest quality standards of housekeeping are maintained for our employees, and guests. Must assist in other departments or with other job duties as requested or necessary. 

    Responsibilities

    • Arrives to work on time, and in proper uniform.
    • Is responsible for keeping all employee dormitories, recreation rooms and common areas clean.
    • Will clean employee showers and bathrooms. 
    • Will stock employee bathrooms with the necessary toiletries. 
    • Will empty garbage.
    • Will maintain outdoor areas around dorms and facilities. Including picking up trash, cigarette butts, debris, etc.
    • Does the heavy cleaning in rooms, porches, walkways, and hallways and is assigned cleaning duties in employee dormitories and recreation rooms.  Cleans public restrooms and in the case of motor inns, the public shower rooms and surrounding areas.
    • Cleans rugs, carpets and upholstered furniture using vacuum cleaner, brushes, and shampooing machines. 
    • Washes and polishes floors; by hand tools or machine. 
    • Picks up any used linen from employee dormitories. 
    • May receive and check-in housekeeping supplies from the Laundry/Warehouse truck and sign receipt of order. 
    • May wash walls, ceilings, woodwork, metal work, windows and venetian blinds.  May hang draperies.
    • May assist with set up of rooms for conventions, sales meetings, banquets and social functions inclusive of decorations, amplifying equipment, furniture and other apparatus.
    • May assist room attendants with room make-up and cleaning.
    • May stock housekeeping carts and closets with linen, full bottles of cleaning supplies, amenities, etc. so room attendants can be ready to go first thing every morning.
    • May be required to perform lobby porter functions.
    • May be required to perform guest room turn down service in the evenings.
    • May render personal assistance to room guest if in line of duty.
    • Adheres to all Company policies and regulations.
    • Assists in other departments or with other job duties as requested or necessary.

    Qualifications

    Ideal Experience 

    • Must be able to work independently, without supervision, or effectively as part of a team.
    • Must relate with employees and guests in a courteous and friendly manner.
    • Must be able to handle guest concerns in a professional and tactful manner.
    • Must be organized, with an eye for detail and able to prioritize.
    • Must demonstrate ability to take direction and follow instructions.
    • Must demonstrate commitment to GPI quality Housekeeping Standards; Housekeeping Manager, Asst. Housekeeping Manager, Location Managers, or other housekeeping representative will provide training that will include the review of the Housekeeping Manual, and the understanding and training in HOW-WHAT-WHEN-WHY use of approved/authorized detergents, chemicals in the daily cleaning of guest accommodations, bathrooms and public areas.
    • Must be able to lift up to 50 pounds. 

    Critical Competencies

    • Must communicate clearly, both verbally and in writing, with a solid attention to detail.
    • Must bring a keen eye for detail, organization, safety and cleanliness to improve GPC operations
    • Must bring a positive, helpful, team-oriented, “we can do this together” attitude to all aspects of the job that inspires others
    • Must exhibit a real curiosity about the business for GPC and for Pursuit overall
    • Must ask good questions and drill down into details to improve the business
    • Must process information quickly and take initiative to recommend solutions to challenges
    • Must stay cool under pressure by being resilient, adaptable and flexible

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. The successful candidate must be willing to relocate to Montana and must be eligible to work in the United States.

    Work Environment

    • Employee & Guest accommodations and public areas of a historic hotel.
    • National Park setting.
    • Job requires constant walking, bending, lifting, stretching and moving, including climbing staircases.
    • Job requires the frequent use of eco-friendly cleaning chemicals and detergents.
    • Job may require flexible scheduling, including morning, evenings, split-shifts, weekends and holidays.
    • Non-smoking environment. 

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