VIAD

  • SANDWICH SHOP ATTENDANT

    Location : Location
    US-MT-Glacier National Park
    Job ID
    2018-11424
  • Overview

    The Curly Bear Cafe Attendant ensures courteous greeting of all patrons, is responsible for the daily set up and service of the walk up sandwich & ice cream counters, makes sandwiches, scoops ice cream, sells merchandise, assists with food prep, re-stocking and cleaning. Must assist in other departments or with other job duties as requested or necessary.

    Responsibilities

    • Arrives to work on time and in uniform.
    • Responsible for set up, maintenance, and operation of the walk up food counter.
    • Works the counter to make sandwiches, prep food, scoop ice cream, and serves coffee/espresso drinks.
    • Operates the POS register system, collects currency and gives receipt with every transaction.
    • Ensures standards of appearance and sanitation are maintained on a daily basis.
    • Keeps all areas clean, sanitary and fully stocked. Replenishes service lines as needed.
    • May have to stock refrigeration and/or freezer with food and beverage items.
    • Checks supplies and prep lists and ensures all items are prepped in a timely and sanitary fashion.
    • Follows all cleaning and safety procedures. Uses caution around machinery.
    • Maintains proper service and cleanliness of food counter and dining area; including daily sweeping and mopping.
    • Participates in ongoing training and the GPI sanitation program.
    • Takes part in all sales goals and greets and informs guests of promotions.
    • Sells merchandise from store and makes yes-yes choices available to the guest.
    • Keeps constant vigilance of all customers and employees to ensure that store security policies are enforced.
    • May periodically train new employees or staff from other departments.
    • Assists in other departments, or with other duties as required.

    This list of duties is intended to be representative of many of the tasks associated with this role.

    However, Pursuit and The Glacier Park Collection reserve the right to modify, add, remove, or

    otherwise change duties at their discretion based on the needs of the business.

    Qualifications

    Ideal Experience

    • Must be 18 years of age or older.
    • Previous café or barista experience preferred.
    • Hospitality POS (Micros) systems experience desirable. 
    • Must have good guest service skills.
    • Must have knowledge of cash handling, making change, general accounting.
    • Strong interpersonal skills required. 
    • Must be pleasant, helpful, friendly, outgoing, enthusiastic and courteous in dealing with guests and co-workers.
    • Must be team-oriented, positive and upbeat.
    • Able to handle guest concerns in a tactful and caring manner.
    • Must be able to work varied shifts.
    • Must possess neat and pleasant grooming habits.

     Critical Competencies

    • Must communicate clearly, both verbally and in writing, with a solid attention to detail.
    • Must bring a keen eye for detail, organization, safety and cleanliness to improve GPC front-of-house culinary operations
    • Must bring a positive, helpful, team-oriented, “we can do this together” attitude to all aspects of the job that inspires others 
    • Must exhibit a real curiosity about the business for not only F&B, but also GPC and for Pursuit overall
    • Must ask good questions and drill down into details to improve the business
    •  Must process information quickly and take initiative to recommend solutions to F&B challenges 
    • Must stay cool under pressure by being resilient, adaptable and flexible

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.  The successful candidate must be willing to relocate to Montana and must be eligible to work in the United States. 

    Work Environment

    • Non-smoking environment
    • High volume Café in a National Park, restaurant setting.
    • Job requires constant walking, bending, the frequent use of stairs, handling, reaching, grasping, lifting 25+ lbs., and repetitive motions.
    • Position will require working in varying temperatures, including coolers and freezers.
    • Position requires flexible scheduling, including weekends, holidays, split shifts, etc.

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