VIAD

  • CONVENIENCE STORE ATTENDANT

    Location : Location
    US-MT-Glacier National Park
    Job ID
    2018-11401
  • Overview

    Ensures courteous greeting of all patrons. Sells merchandise and assists customers with their selections. Ensures accurate and efficient accounting of all transactions. Operates cash register. Stocking, pricing, cleaning, and inventorying sales items. Assists with other duties in the department as necessary.

    Responsibilities

    • Operates Retail Pro POS system, takes cash from customers, will ring each sale on register per instructions and make proper change.
    • Promotes and sells merchandise in Loose Moose C-Store. Helps customers with their selections by making suggestions in a friendly and helpful way.
    • Assists with receiving of merchandise deliveries from warehouse and vendors. Verifies quality, quantity and damages, and reports discrepancies to manager. May require frequent trips up and down stairs.
    • Is responsible for following all federal and state policies & regulations for sale of alcoholic beverages.
    • Keeps constant vigilance of all customers and employees to ensure that store security policies are enforced. Reports irregularities to manager.
    • Maintains proper service and cleanliness of snack bar/self-service food mart if applicable, including daily mopping and vacuuming.
    • May be assigned cash bank and will be responsible for balancing cash at the beginning and end of shift.
    • May have to stock refrigerator and/or freezer with food and beverage items.
    • May require daily cleaning and sanitizing of soft serve ice cream machine.
    • Assists in taking physical inventories at mid-season and at close of season.
    • Vacuums and/or mops floors on a daily basis.
    • Adheres to all Company policies and regulations. 

    This list of duties is intended to be representative of many of the tasks associated with this role.

    However, Pursuit and The Glacier Park Collection reserve the right to modify, add, remove, or otherwise change duties at their discretion based on the needs of the business.

    Qualifications

    Ideal Experience

    • Previous retail and/or cash handling experience preferred.
    • Excellent guest service skills required.
    • Must be able to handle customer concerns in a tactful manner.
    • Must be able to lift 50lbs.
    • Must be outgoing, courteous and friendly in dealing with customers and co-workers.
    • Must have ability to follow directions.
    • Must possess ability to receive deliveries and stock shelves.
    • Must possess patience and able to handle high-pressure situations with guests.
    • Successfully completes alcohol sales & service training. 

    Critical Competencies

    • Must communicate clearly, both verbally and in writing, with a solid attention to detail.
    • Must bring a keen eye for detail, organization, safety and cleanliness to improve GPC operations.
    • Must bring a positive, helpful, team-oriented, “we can do this together” attitude to all aspects of the job that inspires others.
    • Must exhibit a real curiosity about the business for GPC and for Pursuit overall.
    • Must ask good questions and drill down into details to improve the business.
    • Must process information quickly and take initiative to recommend solutions to challenges.
    • Must stay cool under pressure by being resilient, adaptable and flexible.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. The successful candidate must be willing to relocate to Montana and must be eligible to work in the United States.  

    Work Environment

    • Convenience store outlet in a National Park/Hotel setting.
    • Job may require going up and down stairs on a daily basis.
    • Job requires constant standing and walking.
    • Non-Smoking environment. 

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