VIAD

  • SALES MANAGER (WEDDINGS & EVENTS)

    Location : Location
    US-MT-Columbia Falls
    Job ID
    2018-11389
  • Overview

    Plans and administers sales policies and programs that foster and promote the growth of weddings, events, hotel & banquet space, and group patronage.

    Manages existing contracts, acquires new business contracts and develops relationships with clientele. Responsible for Management and growth of the following market segments: Weddings, Events, Other.

    Assists with other departments or responsibilities as required.


    This is a full-time, year round position with competitive annual salary and a comprehensive benefits package.

    Responsibilities

    • Assists in other departments or with other responsibilities as required.
    • Consistently arrives to work on time and in proper uniform, and appropriately represents Glacier Park, Inc. with professionalism, honesty and integrity.
    • Focuses on growing and efficiently executing the Events segment of the Sales department. Includes; weddings, shows, corporate functions, private groups, banquets and events of all sizes.
    • May assist with growing the Groups segment of the Sales division, including; tour groups, leisure groups, conventions, associations, corporate patronage, etc.
    • Generates leads, communicates, plans, organizes and follows through on execution of agreements and events as required.
    • Consults trade journals, papers and other publications to learn about contemplated wedding shows, conventions and social functions.
    • Organizes prospect files by listing information, such as names of brides and plans for conventions, to be used for promotional purposes.
    • May assist with preparing promotional correspondence with travel bureaus, business and social groups.
    • Confers with department heads to discuss and formulate plans for soliciting and expanding clientele.
    • Contacts prospective clients and organizations to explain services and facilities offered by hotels and to solicit their business.
    • Trains service & event staff representatives as required.
    • Follows company policies and procedures; including our Always Honest policy.
    • Assists in other departments or with other responsibilities as required.

    This list of duties is intended to be representative of many of the tasks associated with this role.

    However, Pursuit and The Glacier Park Collection reserve the right to modify, add, remove, or otherwise change duties at their discretion based on the needs of the business.

    Qualifications

    Ideal Experience

    • Bachelor's degree (B. A.) from four-year College or university or equivalent combination of education and experience.
    • One to two years related experience/training required.
    • A valid driver’s license and Passport are required.
    • Solid computer skills required; knowledge of SMS (Springer-Miller Systems) helpful and related software programs preferred.
    • Excellent communication and customer service skills required.
    • Must possess the ability to manage difficult or emotional situations.
    • Responds promptly to customer & internal needs and requests.
    • Solicits customer feedback to improve service.
    • Effectively meets commitments to achieve goals and objectives.
    • Demonstrates knowledge of market, trends and competition.
    • Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
    • Completes work in timely manner and strives to increase productivity.
    • Develops plans & coordinates projects; Completes projects on time and within budget.
    • Manages events, team projects and activities.
    • Communicates effectively, clearly and persuasively in positive or negative situations. Including before groups of clients, and employees.
    • Writes clearly and informatively; Varies writing style to meet project or situational needs.
    • Works effectively within a Team or individually.
    • Balances team and individual responsibilities; Puts success of team above own interests. Supports everyone's efforts to succeed.
    • Inspires and motivates others to perform well; effectively influences actions and opinions of others.
    • Professionally accepts feedback from others. Provides feedback professionally and gives appropriate recognition to others.
    • Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue and conserves organizational resources.
    • Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
    • Commits to long hours of work when necessary to reach goals.
    • Is able to multi-task, follow instructions, respond to management direction and complete tasks on time.
    • Notifies appropriate person with an alternate plan when necessary.
    • Displays original thinking and creativity to promote innovation.
    • Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.

    Critical Competencies

    • Must communicate clearly, both verbally and in writing, with a solid attention to detail.
    • Must bring a keen eye for detail, organization, safety and cleanliness to improve GPC operations
    • Must bring a positive, helpful, team-oriented, “we can do this together” attitude to all aspects of the job that inspires others
    • Must exhibit a real curiosity about the business for GPC and for Pursuit overall
    • Must ask good questions and drill down into details to improve the business
    • Must process information quickly and take initiative to recommend solutions to challenges
    • Must stay cool under pressure by being resilient, adaptable and flexible.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. 

     

    The successful candidate must be willing to relocate to Montana and must be eligible to work in the United States.  

    Work Environment

    • Office setting.
    • Hotel & Event space at various GPC locations
    • Occasional to frequent travel around Montana, intra-state and to Canada.
    • The ability to enter Canada is required.
    • Position requires flexible scheduling and on occasion, long hours including; evenings, weekends, holidays.
    • Position includes event set-up, execution and follow through.
    • Position entails repetitive walking, lifting, bending, twisting, climbing, stair use and lifting/moving of items up to or in excess of 50 pounds.
    • Attendance of trade shows, functions, meetings, seminars, etc.
    • Indoor and outdoor venues may include working in periods of inclement weather.
    • Non-smoking environment.
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, but can not encompass all requirements or expectations.

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